Contact Us


Note: If your question is about a specific screening, please include the event name in your message below. If the screening is in Australia or New Zealand, please contact the Australian team or the New Zealand team. Thanks!

Solution Center

How do I find my tickets?
  • Use our Find My Tickets tool.
  • Tickets will only be emailed once the event meets threshold. Be sure to check your spam folder!
  • As a backup, all Promoters will have an Attendee List at the theater to verify reservations.
  • Please feel free to contact customer support and we will resend your tickets as soon as possible! To expedite this process, please provide your first and last name and the email address you used to make your reservation.
  • For questions about tickets to Australian screenings, please contact our Australian team. For questions about tickets to New Zealand screenings, please contact our New Zealand team.
How do I host a screening?

Visit Tugg School to learn how to create an event.

How do I add my film to Tugg?

Visit Tugg School to learn how to bring your film to theaters, schools, and community venues.

Have Another Question?

Visit our FAQ.